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تتم عملية توقيع العقود دون تمكين العمال قراءة نص العقد و من ثم الاحتفاظ بها لديه.
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أغلبية الموظفين إقامتهم على (* في إمارة الشارقة ) و فعليا يعملون لدى ( * في إمارة أبو ظبي ).
9. استغلال مقر الشركة - ابو ظبى مكان لنوم ( مكان الإقامة ) من قبل أقربائه العاملين مثل القائم بأعمال المحاسبات الشركة (والذي لا يحمل أية شهادة بالمحاسبة – وهو مشرف مبيعات) وابن في الشركة.
10. دفع المزيد من أصحاب فيزا الزيارة لعمل لديه دون طبع الإقامة لهم لمدة من الزمن وبعد ذلك يجلب أناس آخرين موهما بأن بعد فترة التدريب سوفوا يحصلوا على إقامة عمل وهكذا كل مره إذا ثبت أن هذا الشخص يمكن السيطرة عليه و أن لا يوجد له حول ولا قوة يمكن طبعت له الإقامة بعد أخذ منه الموافقة بأن رسوم الإقامة محسوبة على الموظف . وشاءت الأقدار في يوم 7. 1. 2007 .بأن التحريات تضبط كل من (* و *) (من مصر ) يعملوا لدي الشركة بدون إقامة وعلى ضوء ذلك تم دفع غرامة 20000 درهم مع عدم معرفة مصير الشخصين .
11. في حالة طبع الإقامة تعمل عقود شكلية لمندوب المبيعات براتب ( 1000 درهم شهري + سكن ) دون ذكر العمولات . لكن لا يدفع لهم العمولات كاملة ويخصم منهم ثمن السكن المؤمن الذي لا يوجد به أي شيء. و بعد مرور سنه إذا وجد المندوب عمل أفضل و أراد الحصول على تنازل من صاحب العمل هنا يطالبه بالفرق أو يعمل له حرمان حسب العقد الموقع بين الطرفين . والراتب النسوب هو شكل رمزي فقط . ولا يوجد راتب بل عمولات فقط.
12. في حالة وجود مسمي وظيفي جامعي وهذا الموظف متزوج يعمل له عقد عمل براتب وهمي 4500 درهم . شريطة أن يكتب الموظف لصاحب العمل تنازل خطي مسبقا موضحا أنه قد استلم كافة حقوقه من الشركة. أو عمل له شيك بقيمة 50000 درهم حتى لا يطالب بحقوقه كما عمل مع ( *) حتى يبقى الموظف تحت رحمة صاحب العمل. و كذلك الأمر مع (*) هذا الصيف.
13. عدم تقديم الصيانة المطلوبة للجهاز التي تم التعاقد عليه حسب صوره عقد الصيانة. بحيث يستغل أسعار قطع الصيانة مما يدفع العميل بعدم تغيير القطع . وعند عدم تغيير القطع الخاصة بهذا الجهاز في الوقت المحدد يصبح هذا الجهاز مكان ملائم لتكاثر البكتريا و الأمراض . حيث أن العميل لا يعرف ذلك الشيء عن هذه الأجهزة مما يتعرض أغلب الناس بعد مرور سنة كفالة الجهاز لكثير من الأمراض .
14. يجبر صاحب العمل المندوبين لديه لطرق أبواب المواطنين وحتى في ساعات الظهيرة الغير مناسبة .
15. يوهم المواطنين بأن مالك هذه الشركة هو (أحد شيوخ أبو ظبي وهو الشيخ * ) .وهذا الكلام منقول من المواطنة (*) – العين رقم المنزل 16 رقم الهاتف : (*) وكذلك (*) رقم الهاتف (*).
16. عند عملية تحصيل الأموال من قبل المندوبين يتم تسوية الحسابات مع الشركة دون إعطاء الشركة براءة ذمة للمندوبين ويكون ذلك كسلاح إدا حاول المندوب تركهم تستخدم هذه المستندات كذريعة بأن المندوبين لم يسلموا الأموال للشركة.
17. استخدام صاحب العمل اسم (شركة *) علي سندات القبض وعقود الصيانة بالرغم أن الترخيص و الختم هو( مؤسسة * للمحركات). وليس (شركة).
18. غالبية الموظفين حسب بطاقة العمل الصادرة من وزارة العمل مسجلين لدي المؤسسة على أنهم ( سائق – فني- محاسب .....الخ ) لكنهم جميعا كمندوبين مبيعات ومحصلين .19.
لقد عمل المدعو (*) مصري الجنسية – هاتف (*) مدة ستة شهور لدي رب العمل وتم الاتفاق معه على أن يعمل له الإقامة حيث يقوم المدعو (*) بإلغاء الإقامة الأولى لدى الطرف الأول . وبعد الإلغاء تبين أنه حصل على حرمان ستة شهور .فبقى مخالفا ستة شهور يعمل لدى رب العمل . وبعد ذلك تبين بأنه ضحية لهذا الشخص ولا يستطيع عمل له شيء . وعندما اشتكاه لدى الشرطة استطاع إن يدفع له اجر ستة شهور ثم غادر بتاريخ 30\8\2007م.20.
عند فترة الصيف يغادر رب العمل إلى الأردن بعد التحصيل مباشرة .دون إعطاء العمال رواتبهم.و هذا الشئ تكرر 3 مرات مند 3 سنوات وأخوه القائم بأعمال المحاسبة كل عام يأخذ إجازة سنوية مدة أربعة شهور.من 1\7 إلى 1\11. وعند العودة يبدأ بأسلوب الخصومات لاتفه الأسباب.A complaint from a company in Abu Dhabi
I received the below by email. I chose not to mention the names, as I believe they have to be forwarded to the Ministry of Labor and not to the public:
Dear employees of the Ministry of Labor and Laborers,
As known, we are in the Emirates of generosity and the country of laws, and your Ministry is highly concerned with giving people their rights and fighting on behalf of those who are treated unfairly in the private sector.
We, the employees in: (*) company and (**) company.
Owner of the company: (*)
Company business activity: The company sells water treatment devices to citizens through salespersons in Shoaybat, Abu Dhabi and Al Ein for 3500 dhs, which can be paid cash or by installments, and the Sand Filter Optimizer is sold for 6500 dhs. These sales are made door to door from 10:00 o'clock to 20:00. In the summer there is a break from 14:30 to 16:30.
Salespersons' commission is 10% from item's price. There is no basic salary; if the salespersons does not succeed in selling anything then they earn no money.
Working Hours: Employees have to be present in the office at 8:30 and are released at exactly 20:30.
The manager usually searches the newspapers for individuals with a visit visa and deceives them into thinking that the work is good and that they can actually collect commissions up to 5000 dhs monthly if they are active enough. Salespersons usually are deceived by the tempting offers and after 6 months discover that they the are victims and that in certain months the commissions do not even exceed 1000 dhs.
We wish to bring to your attention the level of the owner's injustice and exploitation:
1. Wages are not paid regularly nor in full amount. It is well known that, according to the law of labor and laborers, payment of salaries has to be made in full amount and should not be done any time after the fifth of each month. However, this owner humiliatingly pays the wages on the tenth. When he pays on the fifth it is only to be on the safe legal side.
2. The owner refuses to provide the employees with any copy of the monthly wage receipt. There exists no knowledge of proper management, as this company is run by the owner's unqualified cousin. His cousin (*) doesn't even hold a secondary (high-school) degree and runs the Ein office with a bully behavior.
3. The owner does not provide the employees with recruitment contracts, and some of them sign non-official internal contracts. We do wonder how the residency permit is printed and why (*) did not receive copies of their contract and why we were not given a chance to review our recruitment contracts. On 9/8/2007 the residency permit belonging to (*) was printed in the Ein office, and they wonder how the permit was produced without them signing any contracts as they only conducted verbal deals. The employees are not given a chance to fully review the contracts and they are kept with the owner.
4. The employee has to pay all residency fees among others (bank insurance) and accommodation and these payments are deducted from the monthly salaries inclusively.
5. Employees are not allowed paid leaves and are not entitled to travel tickets.
6. Employees are forced to work 12-14 continuous hours daily without compensations and even during official holidays.
7. The owner uses the company to receive residency permits for his friends and relatives while these individuals work for other companies or have other businesses, especially (*) company, as it has a number of permits registered under the company's name without these persons working for the company.
8. The company is managed by a group of the owner's relatives and they aim to destroy any groupings at work and are driven merely by their own interests. As for the head office in Sharja, it is closed (it only exists to issue permits). Most of the employees have their residency permits under Sharja but in fact work in Abu Dhabi.
9. The company's office in Abu Dhabi is used for accommodation by the owner's relatives (like the Accountant (*) who does not even carry an accounting certificate yet works as a sales supervisor, as well as his son).
10. More visit visa holders are employed without residency permits for a period of time and then other people are brought under the claim that they will receive working permits after a training period. If these people prove to be able to be taken control of, their permits are printed and taken, and they are asked to agree on paying the permits' fees themselves. It happens that on 7/1/2007 the authorities arrested (*) and (*) from Egypt, who worked for the company without permits and were accordingly sentenced to pay 20000 dhs without knowing what happened to them.
11. When permits are printed, fake contracts are produced for 1000 dhs plus accommodation for employees. However, commissions are not paid in full to these people and the empty accommodation expenses are deducted. After a year, if the salesperson happens to find a better job or wishes to be released from duty, s/he is required to settle the balance or is denied their rights as per the signed contract. The salary mentioned is false and only commissions exist.
12. In the case of the employee holding a graduate degree and happens to be married, a contract with a fake salary (4500 dhs) is presented. This is subject that the employee either signs a document stating that s/he already received all their financial rights from the owner, or signs a check for 50000 dhs in order not to be able to demand any rights. This happened to both (*) and (*) this summer and were left under the mercy of the owner.
13. No maintenance is offered for the sold devices through a maintenance contract. The prices of the spare parts are used which drives the customers to keep them as is. When these parts do not undergo maintenance in due time, the device is infected with bacteria and germs. Most customers have no knowledge of this and often face illnesses after one year of purchasing and using the devices.
14. The owner forces the salespersons to ring citizens' doorbells even during inappropriate early afternoon times.
15. The owner deludes the citizens into thinking that an Abu Dhabi Sheikh (Sheikh *), owns this company. This was stated by the citizen (*) from il Ein, house number 16, telephone number (*) and also by (*) telephone number (*).
16. When payments are collected by the salespersons, no disclaimer is offered by the company. This is used as a tool against salespersons if they try to leave the company as it these documents are used to falsely prove that they did not submit any payments to the company.
17. The owner uses the name of (*) company on receipts and maintenance contracts although the license and stamp belongs to (*) Motor Company.
18. According to the Ministry of Labor's permits, most employees are registered as (driver, technician, accountant, etc...) although in fact they all work as salespersons.
19. (*) who holds an Egyptian nationality (phone number *) worked for the company for 6 months, and he agreed on not obtaining a residency permit, as (*) canceled the first permit. After the cancellation it turned out that he was banned for 6 months and worked for 6 months as a victim of this condition and could do nothing about it. When he files a complaint at the local authorities a 6-month salary was paid to him and then he left on 30/8/2007.
20. During the summer the owner travels to Jordan immediately after collecting profits without paying the employees' salaries. This case recurred 3 times and his brother (the Accountant) takes 4 months of annual leave yearly from 1/7 to 1/11 and when he's back he continuously penalizes employees for the most trivial reasons.
